Terms & Conditions

PAYMENT SCHEDULE: Half of the total cost as deposit upon booking, remaining balance due 2 weeks before the wedding day. Payments can be made in cash, paypal or via bank transfer, cheques will not be accepted. Your deposit (not trial) is refundable up to 48 hours after your trial, and non-refundable thereafter.


RESPONSIBILITY OF THE CLIENT: The client shall inform the makeup artist of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. The makeup artist cannot be held liable for any losses that are incurred due to the client’s failure to inform them of any known condition.

The makeup artist reserves the right to refuse service to the client or members the party for, but not limited to, abusive and threatening behaviour.


TRIALS: Trials are strictly non- refundable. Should you require a re-trial, the amount will be the same cost.


IF YOU CANCEL OR CHANGE YOUR BOOKING: All contact, whether it be general enquiries or changes to a booking, must be from the bride only. Changes to your booking by adding another person onto your original booking can only be accepted if time/resources allow on your wedding day.

You are required to give a minimum of 4 weeks notice should you wish to reduce numbers or services booked on your wedding day. After such time, the full amount for services cancelled will still be payable. All payments are the responsibility of the bride. In the unfortunate event that you have to cancel your booking completely we require a minimum of 4 weeks notice. After such time the full amount will still be payable by the specified date. Should no payment be received, we will proceed with legal action to recover losses.


IF WE CANCEL OR CHANGE YOUR BOOKING: (This has NEVER happened as of yet!)

In the highly unlikely event of cancellation by the makeup artist or hair stylist, as much advance notice possible will be given to the client and every effort will be taken to find a replacement artist.  We will provide any trial photos along with products listed, to the replacement, so that the initial look can be achieved as accurately as possible. If no replacement can be found, all monies paid in advance by client will be refunded, including trial payment and deposit.


SERVICE LOCATION AND REQUIREMENTS: Location of service for the day of event will be at the discretion of the client, but there are certain requirements the makeup artist needs to complete the makeups. A ‘setup’ table/work area needs to be made available for the makeup artist at said location. Ample lighting, whether by means of natural light or by lamps, is necessary for services to be performed properly. A barstool / chair is requested, and plug sockets for any hair equipment.

EARLY MORNING FEES (PER STYLIST):

Early Morning fee for arrival time earlier than 8am- $30
Early Morning fee for arrival time earlier than 7am- $50 
Early Morning fee for arrival time earlier than 6am- $70 


IN THE EVENT OF DELAYS EXPERIENCED ON THE DAY: If we experience unforeseen delays which are out of our control, refunds will not be given in the event that one or more services are forfeited as a result and no compensation will be offered if we overrun. If you are aware of factors, which could delay or hinder our journey, such as diversions, road closures, speed restrictions, market days, satnav issues etc. please advise us as soon as possible so we can factor this into our route. No refund or compensation will be offered for delays caused by other wedding vendors, guests, or members of the bridal party.


PRODUCTS USED: Kelly Melissa uses only premium, high-quality skincare and cosmetics, brands such as Decleor, Chanel, MAC, Dior, Bobbi Brown, Urban Decay, NARS, Yves Saint Laurent and more. Cosmetics and products from these brands are designed to look good to the eye and, crucially, to the camera as well. These products are also chosen to ensure that your makeup lasts all day and into the night.


PHOTOGRAPHY: It is imperative that we continue to update our portfolio and demonstrate our work to future prospective brides. The client agrees that the makeup artist may use any photography (Taken by the makeup artist) for publicity purposes which include but are not limited to the makeup artist/ hair stylist’s  website and social media pages.  You will not be named or tagged in any such image on social networking sites, but are welcome to tag yourself.


TRAVEL EXPENSES: A mileage fee will be charged at $0.75 per mile return journey from Cherry Street, Inwood.


* By paying the deposit, you commit to the Terms & Conditions in full*

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